Nestled beneath two pohutakawa trees at 298 Titirangi Road, West Auckland is a charming two story cottage that houses Face & Body, a city style beauty therapy and hairdressing salon set in the bush with sea views from each room.
Quality and Customer Service Is Important To Face and Body
Each beauty therapist and hairdresser has undergone extensive and intensive training and also “on-going” training as the trends in these industries are constantly changing. It is important to offer the latest, most effective, safe, results driven treatments to all of our clientele. Our motto is “knowledge is Power” and we maintain this ‘on-going’ training schedule every year so we can share the latest information with our clientele and polish the “passion for industry” in each of our staff members. We provide on-line booking for our clients 24/7 via Facebook and this website plus a full time reception service for those clients who visit us in Salon for hairdressing, beauty therapy and gift voucher needs.
The Face & Body Titirangi Clinic offer an extensive line of services and products. We also provide personal beauty and hair wedding packages, visiting your home; if required, to help you relax and prepare for your special day. Contact us for your business card photograph hair and makeup service and also for those family photo sessions – Look your best and feel confident to face the camera!
Face and Body offers a wide range of retail products to give the best quality, investment satisfaction and results to our clients. Face and Body believes providing a Holistic approach towards our clients is essential .Our clients are people that live in an every increasingly stressful business world with needs that we need to know about, and respond to. We consult with our client, ask of their concerns and wishes and create that outcome for them. We are proud of our ability to bespoke our skills for a results driven outcome for our clients.
We are ethical, non-judgmental, happy and open-minded – all of which creates the holistic, caring and unique environment at Face and Body which our clientele base of around 8,000 enjoy.
Face & Body aims to make all our clients feel special. So why not drop by and treat yourself.
Our team of twelve Beauty Therapists and Hair Stylists at Face & Body Titirangi
Our Face and Body Mission Statement
We strive to enhance our reputation for being a financially sound and responsible organization, giving considerate and fair treatment to clients, suppliers, and employees. By producing top quality work, having able and progressive management; we, as a team, are responsible for creating a Clinic that is an exciting and rewarding place to work and visit.
Customer and Staff feedback has been the heart of many improvements we have made at Face & Body over the 26 years we have been trading at 03/2017 and I, Margaret Walsh would welcome any direct feedback you may have to titirangi@ faceandbody.co.nz
Our Face & Body Team Values
- Friendliness and Teamwork – to work as a happy Team at work.
- Honesty and trust -to underline all actions, in all situations.
- Professionalism and Respect towards clients, colleagues and suppliers.
- Responsibility for our role and all of our actions at work
- Creativity – To embrace our learning , knowledge and colour it with flair and creativity.
A Little History about Face and Body Titirangi
Face and Body began as a small one person business owned and operated by Margaret Walsh, in her home in Green Bay, Auckland 1988.
The shift to 298 Titirangi Road came in 1991 when Margaret sold her family home to allow her to invest in this commercial building. Margaret set out to create a well -respected, professional value for money salon with a focus on “Education” for staff and clients and to build a loyal clientele, and she has been successful in this.
In 2004 we applied for resource consent and we had a major refit that enabled us to employ up to 4 more staff in a greatly improved environment. We are now a business of 12 people with a Manager to run all in-house operations and Margaret Walsh provides marketing, financial and all HR staff employment support.
Prior to being a successful Salon as it is today, this cottage was a doctor’s surgery that belonged to Dr Mary Hamilton. She and her parents lived onsite.
This award winning salon has been trading for 26 years, as of April 2017.
We are proud of the fact that our clients, their friends and family have become clients for life!
Awards and celebrations
- NZ Beauty 2015- Runner –Up Marketing Excellence
- 3 x Westpac Business Awards 2003, 2005 , 2009
- Awarded by the NZ Association of Beauty Therapy ‘Professional Skin Care Clinic’ 2010
- Finalists 2017 September in the Westpac Auckland Business Awards in two categories ;
Best Small Business, Excellence in Strategy & Planning
Black Tie Ceremony to be held on 2 November 2017 – Wish us luck !