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Face & Body Cancellation Policy

At Face & Body, we recognise your time is valuable and offer appointments to suit your needs.

The time we set aside in salon for your personalised appointment is also very valuable to us, especially in these more difficult economic times. With worrying trends over the last 6 months, we have been advised by our accountant to reiterate, and implement, our cancellation policy.

We ask please that you give 24 hours notice when cancelling your appointment. No Shows, or cancellations with less than 24 hours notice, will be charged at 50% of their appointment cost to recover the costs in salon.

If you are unwell or cannot utilise your set time you may elect to send a friend, a family member or colleague to utilise your appointment time.

As of May 1st 2011, we will also require credit card details, your gift voucher details or a deposit made in salon, to secure all appointments 1 hour or longer. We appreciate your support and understanding of this policy.

Treatment times are for your guidance only.

Face & Body aims to make all our clients feel special. So why not drop by and treat yourself.